Terms of Use
These terms are an agreement between you and Amortrav for the Amortrav app and service. By creating an account or using the app you accept them.
The service
Amortrav shows the last reported position and activity of bags fitted with Amortrav trackers that you have added to your account, and live aircraft near airports. Positions depend on the tracker, its battery and network coverage: they can be approximate, delayed or unavailable. Don’t rely on Amortrav for safety-critical or emergency purposes.
Your account
- You must be 18 or older to create an account, and the details you give us, including your name, must be accurate.
- You sign in with your Google account or your email and password, and must keep them, and your phone, secure.
- Usernames must not impersonate anyone, including Amortrav, or be offensive. We may change or remove a username that breaks this rule.
- You’re responsible for activity on your account. Tell us at once if you think it has been misused, and use “Sign out everywhere” in Account.
- We recommend turning on two-step verification.
Adding bags
Only add bags you own or are entitled to track, using the code that came with them. Each code works once. Don’t use Amortrav to track people, or anyone else’s property without their permission.
Buying from our shop
When you order on our website, your order is confirmed once payment is taken, and we email you a receipt. We hold the bags in your order for 30 minutes while you pay. Prices include the taxes shown at checkout; shipping and any import duties are shown before you pay. Returns and the warranty are described on their own pages, and don’t limit any rights you have under the law where you live.
Acceptable use
- Don’t interfere with, overload or try to gain unauthorised access to the service or other accounts.
- Don’t reverse engineer the app except where the law allows it.
- Don’t use the service unlawfully or to harm others.
Third-party services
Sign-in is provided by Google, maps by Mapbox and aircraft data by the OpenSky Network. Their availability and terms are outside our control. Aircraft data is shown as received and may be incomplete.
Ending
You can stop using Amortrav and delete your account at any time in the app. We may suspend or close accounts that break these terms or put the service or others at risk, and we may change or discontinue features with reasonable notice where practical.
Disclaimers and liability
The service is provided “as is” and “as available”. To the extent the law allows, we are not liable for indirect or consequential loss, or for loss arising from inaccurate, delayed or missing location data, including lost or delayed luggage. Nothing in these terms limits rights you have under consumer law that can’t be excluded.
Apple
These terms are between you and Amortrav, not Apple. Apple has no obligation to provide support for the app, and is not responsible for any claims relating to it. Apple and its subsidiaries are third-party beneficiaries of these terms and may enforce them.
Changes and contact
We may update these terms; the date above shows the latest version and continued use means you accept it. For significant changes we’ll tell you in the app.
Questions: compliance@amortrav.com.

Ready when your flight is.
Get the Amortrav app, scan the QR code on your bag’s Smart Core, and start your first journey before you leave the house.
