Contact
Talk to us, wherever you are.
We answer in English, Spanish, French, German and Chinese, usually within one working day.
- Reply within 1 working day
- We answer in
- English
- Español
- Français
- Deutsch
- 简体中文
- 繁體中文
Write to us
Help with a bag
Pairing, orders, returns or a warranty claim. Include your order number or the bag’s serial.
complaints@amortrav.comPartnerships
Luggage brands, airlines, insurers and retailers: use the form below.
executive@amortrav.comPress
Interviews, images and product information.
executive@amortrav.comPrivacy
A copy of your data, a correction or deletion.
compliance@amortrav.comPartnerships
Work with us
Tell us who you are and what you have in mind. We reply to every enquiry.
What happens next
- 1A person on our team reads every message.
- 2We reply within one working day, in your language.
- 3If it’s a fit, we set up a call with the right people.
Looking for an answer now?
Ready when your flight is.
Get the Amortrav app, scan the QR code on your bag’s Smart Core, and start your first journey before you leave the house.